Refund and Return Policy for The DM School

Updated On: November 21, 2024

At The DM School, we are committed to delivering high-quality digital products and services designed to meet your business and educational needs. Due to the digital nature of our products, we adhere to the following refund and return policy:

1. No Refunds on Digital Products

All sales of our digital products, including but not limited to online courses, digital toolkits, eBooks, templates, and programs, are final. Once the product is delivered or accessed, we do not offer refunds, cancellations, or returns under any circumstances.

2. Subscription-Based Services

For subscription-based services or memberships, you may cancel your subscription at any time. However, cancellation will only prevent future billings, and no refunds will be issued for any unused portion of the subscription period.

3. Exceptional Cases

While we generally do not provide refunds, we may consider exceptional cases at our sole discretion. These may include technical issues on our platform that prevent access to the purchased product or service. Such cases must be reported within 7 days of purchase. If deemed eligible, we may offer a resolution, which could include access restoration or a replacement product.

4. Responsibility of the Customer

It is the customer’s responsibility to thoroughly review the product description, requirements, and suitability before making a purchase. If you have questions or concerns about a product or service, please contact our support team before purchasing.

5. Contact Us

For any questions or concerns regarding our Refund and Return Policy, please reach out to us:

We are here to assist and ensure your satisfaction with our services.